TY - JOUR T1 - Citizen complaints and problem officers AU - Terrill, William AU - McCluskey, John PY - 2002 DO - 10.1016/S0047-2352(01)00132-5 | SP - 143 EP - 155 JO - Journal of Criminal Justice VL - 30 IS - 2 SN - 0047-2352 ER -